Shipping Policy
Standard Delivery for Ready Stock
Delivery to West Malaysia starting from as low as MYR 9.90 and to East Malaysia from as low as MYR 00.00. Our aim is to have your items shipped to you as fast as possible. NH Machinery aims to deliver the ready stock products around 1 – 4 business days to metro area and 3 -7 business days for non-metro areas within West Malaysia upon received payment on purchase order. For East Malaysia parcels will be delivered within 3 -7 business days to metro area and 5 -10 business days to non-metro area. Overseas and back-order items
will be further advised. We are unable to guarantee that all orders will be delivered within the stipulated time frame as we are using third party courier service such as Ninjavan, Pos Laju and etc.
NH Machinery has no control over the operating procedure by the third-party courier services. Hence, in the case of delay in product delivery, NH Machinery warehouse will notify users via email or mobile message. If users did not receive any email from NH Machinery more than 2 weeks, kindly contact via:-
E-mail : [email protected]
Whats App : 017-989 8916
If we are unable to meet the estimated delivery date NH Machinery shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier services.
To track your order, please use the tracking ID sent to you in the confirmation email or mobile message of your items have been shipped out. As a precaution, please keep the receipt of the delivered product.
In the rare circumstance that your item has a defect or is missing from your order please contact NH Machinery via :-
E-mail : [email protected]
Whats App : 017-989 8916
Standard delivery for Pre-order
Delivery for Pre-Order items will be dispatched in 5-7 days after NH Machinery receive the products. If items were out of stock from the manufacturer and users do not wish to wait for the products, NH Machinery will fully refund in CASH TERM.